Approved by General Authority of Civil Aviation (GACA), Saudi Arabia.
-Dispatch Resource Management (DRM) Initial Training
Overview
DRM training addresses the challenge of optimizing communication between diverse groups within an airline and the related interpersonal issues while using available resources. This includes effective teambuilding, conflict resolution, situational awareness, information transfer and dissemination, problem solving, decision making, and dealing with automated systems.
-Dispatch Resource Management (DRM) Recurrent Training
Overview
Recurrent training will build on the foundation provided by the initial DRM course but will be more specifically tailored to address the particular issues within your operation. Delivered annually, recurrent training will refresh all aspects of the DRM syllabus over a training cycle required by your Regulator.
Who Should Attend (Training Participants)?
Flight Dispatchers, Assistant flight dispatchers, FOO AND OCC staff.
Curriculum Breakdown (Course Topics)
- Introduction & Definitions.
- Situational Awareness.
- Communications.
- Decision Making.
- Stress & Fatigue Management:
- S.O.P
- Thereat and Error Management (T&E.M).
- Teamwork.